FAQ

Payment

All major cards and PayPal are accepted.

I use 100% prepayment for custom orders. Orders are not reserved until payment is received. 

Shipping

I ship worldwide.

Most orders are shipped within 1 to 3 business days.

Custom orders are shipped as soon as they are finished.

I send via Russian Post and provide you a tracking number.

Here is estimated shipping times for international orders:

United States: 10-20 business days
Europe: 8-15 business days
Australia, New Zealand and Oceania: 3-4 weeks
Asia Pacific: 2-4 weeks
Latin America and the Caribbean: 2-4 weeks
Please note it’s just estimated delivery time, it doesn’t depend on me and I can’t guarantee them.

Custom orders

If you want something made just for you, please understand that all you see here are handmade pieces of art that take me from hours to weeks to complete each one. Each artwork is one of a kind. I do not make copies of pieces I made ever before. If you’d love any particular piece I can make a similar one but not a copy.

How to order:

1. Place your order

You’re welcome to send me all your wishes, questions and etc. You can use contact page, send me your message on Facebook or Instagram, or email me to contact@handmadehome.me

After details are clarified I inform you personally how long it takes me to create your piece and its price including shipping costs. (Making time is always varying. If you have time limit I recommend you contact me in advance to be sure I will be able to create your piece on time.)

2. Make payment

Now if you’re okay you can make a payment.
I use 100% prepayment for all custom orders. Please note, orders are not reserved until payment is received. 

3. Get your beautiful art piece

After your piece is finished I send you photos and then it is ready to be shipped.

When piece has been shipped I provide you a tracking number.

You receive you magical piece, open the box and get happy:)

Customized Magical Butterfly Creatures  Butterfly Creatures are handmade as well as all my art. You can choose custom options to create you own design. You can always have a specific wings pattern. Well, I use only paints, fabric and my hands… so I can paint everything you wish. Welcome with special wishes for any details, body color, any kinds of decorations and etc. Please just read a product description of any Butterfly Creature you’re interested in to find out  all details.  But it’s okay if you’d like something ever more special. I’m open for all your dreams!

To purchase a finished Butterfly Creature please follow my news on Instagram and Facebook to be informed about such items are posted in my shop. They appear not often, but I do my best to create them regullary.

Customized jewelry   All ready-made jewelry pieces can be found in my shop. But if you want something special I welcome custom orders for Grandma’s Garden and Fairy Flowers jewelry. To get more inspiration you can visit info page and gallery for Grandma’s Garden Jewelry. And info page and gallery for Fairy Flowers Jewelry. Message me with all your wishes I’m happy to create a very special design just for you!

I do not accept custom orders for Botanist In Love – Real Rose Jewelry

 

Wrapping and packaging

All orders are sent out in strong boxes and beautiful handmade wrapping with a lovely card, ready to give to someone special. If you leave a gift message it will be printed on my original card.

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International buyers

Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility. Please check with your countries customs office.

 

Personal data

Your personal data will be used to process your order, support your experience throughout this website. I do not share any personal data with anyone. My shop uses secure payments and  I do not get your financial details.